Getting There
Flights
The closest airport is Cancun International Airport (CUN). Flights to CUN fluctuate in price and are often the best price 3-4 months before the flight date. Tracking flights through google flights should help.
To enter Mexico you'll need your passport. If you've been to Cancun before you no longer need a tourist card, instead, you can complete an online entry immigration form before your arrival. You'll need your passport and some trip information to complete the form. You should include all passengers, including children.
Pro Tip, put a sticky note with your phone number in your passport in case it gets lost. Also keep paper and digital copies.
Transportation
Options for transportation from the airport include:
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Renting a car - The best prices for car rentals are pickup from CUN airport.
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Taxi or Ride Share - Please use Taxi services instead of ride-share apps like Uber/ Lift. There are sensitivities from the locals towards tourists using ride-share.
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Public Transportation - Only use this option if you habla Espanol and are familiar with the area.
While You're There
Accommodations
Housing options are plentiful with something for everyone based on your desired location, budget and amenities.
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Airbnb & VRBO - There are many options in Cancun and Puerto Morales for individuals and groups. Please read the reviews closely as some areas are less tourist friendly than others.
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Hotels - There are multiple boutique hotels in Puerto Morales and chain hotels and resorts in Cancun and surrounding areas. Again, read reviews carefully!
Currency
You can exchange US dollars for pesos at the airport, but the exchange rate is not the best. It is recommended to use a credit card for the most favorable rates. Be prepared with pesos for tipping and use at smaller establishments. We use the ATM at Chedraui market in Puerto Morelos for our pesos needs.
Safety
The Puerto Morelos area is a generally safe place for travelers. The Yucatan Peninsula is considered the safest area of Mexico in 2024. There are a few things to be aware of:
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Use toll roads and avoid night driving -If you're planning to explore, stick to toll roads (“cuotas”) and avoid driving at night. Road conditions can vary, and toll roads tend to be better maintained. Avoid hitchhiking or offering rides to strangers, and always comply with any police or security checkpoints you may encounter. In case of emergency while driving, dial 911.
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If you're headed to da club, be extra cautious. Nightclubs and bars can have higher levels of crime.
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Some beaches have strong undercurrents or riptides and may lack life guards, warnings or signs of unsafe conditions. Do your due diligence if you're heading to the beach.
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Drug possession and use (including medical marijuana) is illegal in Mexico and may result in a lengthy jail sentence.
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If you need to seek emergency medical services, call 911.
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Consider downloading "Guest Assist" app on your phone.
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Make sure your health insurance plan covers you in Mexico.
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Regularly keep an eye on your credit card transactions, as card skimming can be an issue.
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Don't carry large amounts of cash.
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Most places don't require a passport for identification around town, and your Drivers License will do. One exception is money exchange venues.